Student Account Billing Procedures

General Purpose

Bastyr University is a not-for-profit institution. The main source for operating the school’s budget is Bastyr student tuition payments. Therefore, the Student Accounts function in the finance office is vital for the financial position of the school. Maintaining a smooth and reliable operation of the Student Accounts function leads to a timely and consistent cash in-flow, allowing for student satisfaction and the ability for Bastyr University to sponsor its core programs and other activities.

Billing Procedures and Timeline for Current Quarter Balances

Prior to the first day of each quarter Student Accounts emails all students to prompt them to check their bill on MyBU and also provides preliminary account information such as how to setup their Nelnet Accounts, how to begin planning payment arrangements, etc.

Tuition is due in full on or before the first day of the academic quarter. For programs that begin with clinic courses prior to the start of the academic quarter, tuition payment is not due until the first day of the academic quarter. Tuition can be paid online, by mail, or in person at the Student Accounts office.

On the fifth day of the quarter, all students with a balance past due greater than $200, who have not signed a payment plan agreement nor made additional arrangements with the Student Accounts office, will receive an email notification indicating they will be administratively dropped from all courses if their past due balance is not paid within five business days. Should the student fail to make payment on any remaining balance by the end of the term, the account will be sent to collections.

During the seventh week of the quarter (week six in Summer Quarter) Student Accounts will email both the registrar and any students with remaining outstanding balances and no payment plan arrangement on file to let them know that, if they do not pay within five business days, they will be dropped from their registered courses for the next academic quarter. If students pay their balances after being dropped from their courses, they are not guaranteed a spot in the exact same courses they were previously unenrolled from, due to wait lists.

If a student has an outstanding balance and is expected to graduate at the end of the quarter, their diploma will not be released until they have satisfied their financial obligation to the University, nor will they be allowed to receive official transcripts.

Payment Arrangements

Tuition is due in full on or before the first day of the academic quarter. For programs that begin with clinic courses prior to the start of the academic quarter, tuition payment is not due until the first day of the academic quarter. If a student needs to make payment arrangements, they can do so at the start of the quarter through the Student Account Office, as outlined below:

  • First Payment: The first payment is 1/3 of tuition and fees plus a $50 non-refundable deferment fee due on the second day of the quarter or at the time of utilizing the payment plan.
  • Second Payment: 1/3 of outstanding balance. If the second payment is not made on time, students will be dropped from the current quarter classes.
  • Final Payment: 1/3 of outstanding balance. If final payment is missed, students will be billed and their account blocked from being registered in future terms until the outstanding balance is paid in full.

Tuition Payments are due per the following schedule provided below. If due dates fall on a holiday or a weekend, then the following business day will become the due date.

 Fall Quarter Winter Quarter Spring Quarter  Summer Quarter 
2nd day of the quarter  2nd day of the quarter 2nd day of the quarter 2nd day of the quarter
October 15  January 20  April 20  July 20 
November 15  February 20  May 20  August 20 

Billing Procedures and Timeline for Previous Quarter Balances

Balances that are past due for previous terms will result in the student being unable to register until their account balance is paid in full. If the office reaches out to the student three times and is unable to collect on past due balances, then the office will send the student into collection to settle the debt.

Appeals Process

All students are expected to satisfy their tuition charges each quarter in the timeline set out in this policy. Students have the right to an appeal process. An ad hoc Appeals Committee comprised of appropriate University personnel meets twice a month to review appeals received from students requesting deviation from the standard procedures due to extenuating circumstances that warrant a review of their account with the possible removal of the late fee.